and it shows 100% in all the wonderful people from every background that Apple employs. Tim is defined doing a wonderful job running the company. Well I hope he’s resting easy knowing that he left the company in good hands. I never even told that staff members about the numerous conversations me and Steve Jobs had when I was a manager at a major computer retailer back in the 90’s and how he stressed to me how important customer service was to Apple.
You see these are the things that make Apple different. When paying my deductible the Apple staff member look at me when I activated my Apple Pay and said “sorry we don’t take Apple Pay “ I must admit he had me for a second before we both started laughing.
and it was ready exactly when they said it would be! The hard workers at the Genius Bar need to be applauded for this. Scott was funny, smart and awesome to deal with! He gave me an exact estimate on when my sons phone would be ready for pickup. I waited near minutes on line (that’s why you need an appointment) and I was eventually ushered in where I spoke with Scott at the Genius Bar. Once there your information is confirmed and they take your temperature while following social distancing guidelines. Was told I had to go to a different part of the line for Genius Bar appointments. I came here today to have my son Johns phone serviced. Let alone keeping calm and courteous under extreme stress. It’s not it easy dealing with thousands of customers a day during a pandemic. Unacceptable.įirst off I want to thank all the wonderful staff at this store. Such crooks and I will be pursuing action against this store and the genius manager. They wouldn’t even offer to have it sent for repairs! They only said they would sell the same phone for 500.
Roosevelt field genius bar appointment update#
Apple’s iPhone update fried the iPhone X and they couldn’t offer anything. I look forward to a expedient reply.The manager - Caroline at this location was extremely unhelpful. We have already found several others experiencing the same issue. I want to know what Apple will do to cover this cost of 1000 dollars, otherwise we will be seeking legal action. This isn’t okay and is exactly the type of thing that caused Apple to lose a class action lawsuit. This update clearly caused the phone to crash and as a result we have to decide between 600 dollars for repairs or 1,000 for a new phone (since we can’t trade it in).
The update “Big Sur”, did away with the use of iTunes, leading to an error code.
Roosevelt field genius bar appointment for mac#
Good afternoon,Your newest update for Mac and the iPhone, caused my wife’s iPhone X to crash.
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